Shipping policy

Processing time To give you a chance to make changes, we hold all orders for 24 hours before starting production (see our cancellation window above). After that, please allow 3–5 business days for your order to be handmade and packed before it ships. During farmers market season, processing may take a little longer — we'll always email you if there's a delay.

Shipping area We currently ship to addresses within Canada. If you're outside our shipping area and would like to order, reach out and we'll see what we can do.

Carrier & delivery time Orders ship via Canada Post. Estimated delivery time is 3–7 business days within BC and 5–10 business days elsewhere in Canada, once your order has shipped.

Packaging Every bottle is wrapped and cushioned to survive the trip. If something still arrives damaged, see our Return & Refund policy above — we'll make it right.

Local pickup Local pickup is available at checkout for customers in the Mission area — you'll get a notification when your order is ready.

Lost or delayed packages Once a package leaves our hands it's in the carrier's, but if tracking shows something's gone astray, let us know and we'll help track it down or work out a replacement.